The customer credit was a cent per kilowatt-hour (¢/kWh) incentive that helped offset the higher cost of renewable energy. The credit was funded from the Customer Credit Subaccount of the California Energy Commission's Renewable Energy Program. Customers previously with Pacific Gas and Electric Company, Southern California Edison, San Diego Gas & Electric, or Bear Valley Electric Company, and who had switched to a registered renewable electric service provider that sold renewable energy, were eligible for the customer credit.

The Customer Credit Program was discontinued as of April 1, 2003.