STRATEGIC PLAN
California Energy Commission

Publication Number P102-97-001
May 1997

Effective vision and organizational mission statements cannot be forced upon the masses. Rather, they must be set in motion by means of persuasion. The people must accept and implement them wholeheartedly and without reservation. When this is achieved, it is always done with enthusiasm, commitment, and pride. Moreover, truly accepted visions tend to foster innovation, risk-taking, empowerment, and delegation. If the working troops understand what is expected of them, what the organization is trying to accomplish, then it becomes possible to make important decisions on lower levels, thereby creating a climate in which results and progress continually occur.


                                         Lincoln on Leadership,
                                         Executive Strategies for Tough Times
                                         Donald T. Phillips



INTRODUCTION


The year was 1974 and the Energy Commission was born of energy turmoil.

The OPEC oil embargo had caused gasoline shortages and long lines at service stations. Electricity demand was growing at seven percent per year, and utilities were proposing to build several large coal fired plants and 20 to 40 nuclear plants on the California coast to meet the rapid demand growth. In response to these challenges, the Legislature and Governor Ronald Reagan created the Energy Commission to find ways to reduce the state's vulnerability to the price shocks from imported energy and to find environmentally preferable alternatives to nuclear power plants. To fulfill these responsibilities, the Energy Commission was given broad mandates to:


Since 1974, major beneficial changes have occurred in California energy markets, including:


While numerous factors underlie each of these changes, the Energy Commission's policies and programs contributed substantially to them and produced other beneficial results. The Energy Commission also has provided national leadership in solving these seemingly intractable energy problems.

Energy for businesses and citizens is a vital part of California's infrastructure and has a huge impact on the state's environment. The energy problems of avoiding the hazards of nuclear power and the threats of explosive energy price increases have given way to different problems, including ensuring California obtains the benefits of well-functioning energy markets. In addition, global energy issues such as the rapid growth in energy use in Asia threaten to create instabilities in the long-term energy future. To help solve these problems, the Energy Commission must commit to a smarter and less intrusive role. This new role is highlighted by the fundamental change in the electricity industry as certain segments move from price-regulated monopolies to competitive markets. These changes were codified, in part, in AB 1890, which also addresses many of the public policy issues associated with the shift to competitive markets.

This Strategic Plan describes the Energy Commission's mission and roles in the new energy environment. It is essential that the Energy Commission initiate an ongoing process of change in order to meet the challenges brought by new energy technologies, evolving markets and environmental concerns.



Change: The Role of Government

Over the last 20 years, numerous changes have created a constantly varying menu of problems and challenges for the Energy Commission to address. The future will contain even more changes as the energy industry moves towards greater competition and away from direct government intervention, particularly in the pricing of energy products and services. Accordingly, the Energy Commission must examine its programs and policies to ensure that they still serve the public interest.

Although the 1974 energy crisis has ended, the state faces different, but equally difficult, challenges such as:


As noted, AB 1890 codifies changes in the way utilities will be regulated in California by opening the generation function to competition. AB 1890 also creates new public goods programs, two of which are to be administered by the Energy Commission. Specifically, AB 1890 requires the Energy Commission to administer:


AB 1890 also created a $235 million per year fund to be spent on energy efficiency programs administered by a new Energy Efficiency Board that complements the Energy Commission's efforts.

In an earlier era, energy problems were addressed with regulatory muscle and political will. Many of today's problems will require the Energy Commission to employ tactics that are less intrusive, such as education and tailored efforts to facilitate well-functioning markets to meet the public's interest in affordable, safe and environmentally sound energy. For example, many solutions can be achieved by "transforming" markets so that consumers have more energy service choices and better information to make energy investment and consumption decisions. In this way, competition can be introduced in a variety of energy products and services above and beyond the generation commodity called for in AB 1890.

Finding smarter solutions will be an even greater challenge to the Energy Commission and its staff than those faced in the past. To achieve its goals, the Energy Commission must recruit, nurture and retain the highest quality staff. The Energy Commission believes these new challenges will be met, and it will succeed in partnership with other to serve the energy needs of California.



Change: Energy Agency Organization

State jurisdiction over energy matters currently rests in the hands of more than one agency. Therefore, efficiency of services and focus on purpose requires and depends upon a strong effort to avoid bureaucratic overlap and duplication of function among those agencies. Accordingly, it is appropriate for every agency of state government to periodically review its own enabling legislation to determine present day applicability and consistency.

The Energy Commission has developed this report using its current legal mandates as a foundation. It is critical, however, that as each state agency creates its own plan for the future, it does so in recognition of overall state policy and organization. Thus, in implementing this plan, the Energy Commission shall initiate discussions with other governmental agencies to develop a cohesive energy program to serve our citizens. To the extent that modification of mandates may be in order, the Energy Commission will develop and offer recommendations to the Legislature for its consideration.



Strategic Planning as an Ongoing Process

Strategic planning requires an organization to conduct a self-analysis by asking and answering deep questions concerning the very purpose of the organization. To do this, an organization must have the desire and ability to accurately perceive all relevant external circumstances. For the Energy Commission to continue to succeed in the future, it must create an ongoing strategic planning process that constantly scans events, technology and markets, and incorporates that knowledge into its activities. Fortunately, the Energy Commission has always functioned in a changing environment and has a culture that values learning and flexibility. Nevertheless, by institutionalizing a strategic planning process, the Energy Commission will ensure that it will continue to learn and respond in ways that serve California best.

The Energy Commission must prepare for a 21st Century in which it can be expected that:


Looking forward, the Energy Commission must focus on a long-term vision for energy use in California. This vision can include:


The next section describes the details of the Energy Commission's strategic direction. Appendix D, Glossary, defines certain strategic planning and other terms used in this document.



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ROLES, GOALS AND STRATEGIES

Role I -- Energy Policy

Make energy public policy recommendations based on relevant, objective information and analyses to the Governor, Legislature and other federal, state and local decision makers that promote affordable energy supplies, improve energy reliability and enhance health, economic well-being and environmental quality.

Goal

The Energy Commission recommends objective, analytically-based policies that encourage innovation and effective response to energy issues and needs in a timely manner.

Strategy I (1)
Continuously evaluate California's energy systems, including electricity, natural gas and transportation, and recommend changes to improve all aspects of these systems.

Strategy I (2)
Develop policy recommendations based on relevant public and private costs and benefits.

Strategy I (3)
Retain the 10- to 20-year focus for evaluating the state's long-term energy outlook. An important role of the Energy Commission is to look beyond the short-run market horizon and assess the general trends in energy use, the degree to which energy efficiency is used, the source and security of supply, the potential for price instability, and the environmental implications of the projected level of energy use.

Strategy I (4)
Maintain the state's Energy Shortage Contingency Plan.



Role II -- Information

Collect targeted energy data and provide policy makers, consumers and other market participants with useful, objective information and analyses based on that data.

Goal

The Energy Commission provides useful, timely and objective information and analyses concerning energy options, facts, trends and issues.

Strategy II (1)
Meet energy information needs for informed government actions and to facilitate well-functioning markets.

Strategy II (2)
Revise data collection regulations to protect the confidentiality of proprietary information in the newly competitive energy markets while maintaining appropriate access to information.

Strategy II (3)
Develop and apply methods, analytical tools, expertise and data to evaluate entire energy systems for all forms of energy, and make the results available to policy makers and market participants.

Strategy II (4)
Project future electrical load growth and, with knowledge of existing and future supply and trans-mission system resources and constraints, help determine whether system reliability goals are likely to be met, and recommend options to correct or improve the system before problems develop.

Strategy II (5)
Provide timely and accurate information on the effect of disruptions, whether natural or man-made, to our energy supply systems.

Strategy II (6)
Change the time-frame of market-sensitive analyses from a long-term focus to a two- to six-year time-frame to increase its utility and value to market participants.



Role III -- Market Programs

Provide services and programs to consumers and other market participants to improve the functioning of energy markets and to encourage the economic, efficient, effective, and environmentally responsible use of all forms of energy.

Goal

The Energy Commission's services and programs enhance the energy industry infrastructure and improve the functioning of competitive markets, resulting in more affordable energy supplies, improved reliability, and enhanced economic well-being and environmental quality.

Strategy III (1)
Examine end-use energy markets and address the information, product, service, or infrastructure barriers that are current impediments to achieving well-functioning markets.

Strategy III (2)
Work closely with the Public Utility Commission's Energy Efficiency Board to implement programs that will facilitate a well-functioning end-use energy market.

Strategy III (3)
Participate and help develop new financing instruments and tools to facilitate increased demand for energy efficiency in existing buildings.

Strategy III (4)
In partnership with public and private stakeholders, take appropriate actions to help reduce market barriers and capture opportunities to facilitate market transformation of advanced electricity, fuel and transportation technologies that provide public benefits.

Strategy III (5)
Use market based mechanisms to implement the Renewables Program created by AB 1890 and other legislative directives to foster renewable technologies which provide public benefits and facilitate their transition to a competitive market.

Strategy III (6)
Promote energy technology export opportunities by facilitating business between California-based energy technology companies and foreign buyers or partners, and through government-to-government relationships.



Role IV -- Research, Development and Demonstration

Develop and implement public interest Research Development and Demonstration (RD&D) policies and programs that encourage well-functioning energy markets through advancements in science or technology that promise to enhance California's economy or environment.

Goal

Public interest RD&D policies and programs encourage a well-functioning energy market that provides environmentally sound, safe, efficient, reliable and affordable energy services and products to meet California's electricity, fuel and transportation energy needs.

Strategy IV (1)
Plan and design, in collaboration with private and public stakeholders, programs to conduct public interest RD&D that show a reasonable probability of yielding public benefits in view of the risks, time-frames and costs.

Strategy IV (2)
Efficiently implement and administer the public interest energy RD&D programs in electricity, fuel and transportation energy needs and conduct periodic reviews to ensure ongoing, effective stewardship of funds.

Strategy IV (3)
Establish a program to transfer knowledge and technologies developed from the public interest RD&D program to the marketplace.



Role V -- Regulation

Perform regulatory functions as mandated by law.

Goal V(1)

All energy facilities approved by the Energy Commission are designed, constructed, operated, and decommissioned in compliance with all applicable laws, ordinances, regulations, and standards in a manner that protects the public health and safety, preserves environmental quality, enhances the general welfare, and contributes to an efficient and reliable energy system and well-functioning energy market.

Strategy V(1) (1)
Anticipate and seek to resolve potential energy facility licensing issues to avoid delays, reduce conflicts and increase consistency during licensing.

Strategy V(1) (2)
Manage the energy facility siting process so it is efficient and consistent for all projects, allows open public participation, and results in timely and legally defensible decisions.

Strategy V(1) (3)
Monitor approved facilities to ensure they are designed, constructed, modified, operated, and decommissioned in a manner that protects the public's health and safety, environmental quality, and general welfare, contributes to an efficient and reliable energy system, and does not impose unreasonable burdens on project developers.


Goal V(2)

California's building and appliance energy efficiency standards will achieve durable and reliable energy efficiency, be flexible with straightforward compliance approaches, and be the foundation for energy efficient buildings and appliances.

Strategy V(2) (1)
Improve the clarity of the standards and the durability and cost-effectiveness of their energy savings.

Strategy V(2) (2)
Encourage the development of cost-effective and reliable national standards and adopt, where possible, those provisions applicable to California.

Strategy V(2) (3)
Improve compliance with the standards by working with stakeholders to solve problems and improve compliance tools, by providing education and training, and by offering timely interpretation and assistance.

Strategy V(2) (4)
Integrate building standards with market programs resulting in a marketplace that values high- quality, energy efficient buildings.



Role VI -- Management

Establish, implement and maintain financial and resource allocation plans, and an organizational structure and information system that supports the Energy Commission in accomplishing its mission, vision and values.

Goal VI(1)

The Energy Commission's information technology infrastructure provides timely and useful energy market information.

Strategy VI(1) (1)
Make information available to users through the most effective means possible, including electronic distribution.

Strategy VI(1) (2)
Implement an annual planning and review process for making decisions on information technology investments.

Strategy VI(1) (3)
Establish an inter-divisional, cooperative process for coordination and resolution of information technology issues.

Strategy VI(1) (4)
Provide, implement and maintain a comprehensive information technology security policy.

Strategy VI(1) (5)
Upgrade the Energy Commission's docket functions to provide for more efficient receipt, protection, maintenance, and retrieval of official records of all proceedings.


Goal VI(2)

The Energy Commission's business is conducted in a manner that maximizes public benefit, responds to public needs, and ensures accountability and fiscal integrity.

Strategy VI(2) (1)
Systematically review the Energy Commission's organization, operations, staffing and committee structure; make recommendations for changes to accommodate new functions; and identify financial resource issues that impact program delivery.

Strategy VI(2) (2)
Increase and maintain open communications, participation in decision making processes and teamwork at all levels.

Strategy VI(2) (3)
Create opportunities for external input and feedback on all programs and activities and build relationships with outside organizations as partners for effectively implementing energy policies.

Strategy VI(2) (4)
Routinely and systematically examine all administrative processes to identify opportunities for improvements in programs and services.


Goal VI(3)

A positive work environment aligned with Energy Commission values promotes individual growth, professional development, accountability, job success and recognition; cultivates open communications; and is safe, healthy and free from all forms of discrimination.

Strategy VI(3) (1)
Explore innovative ways to recruit, hire and retain a talented workforce, and reward exemplary performance.

Strategy VI(3) (2)
Develop and implement a comprehensive training policy and plan that includes allocation of sufficient funds for staff training.

Strategy VI(3) (3)
Consolidate, update and improve the Energy Commission's Employee Health and Safety Program.


Goal VI(4)

The Energy Commission's statutory mandates will be current, necessary and appropriate.

Strategy VI(4) (1)
The Energy Commission will recommend needed changes to the Legislature that will ensure statutory mandates are current and relevant.

Strategy VI(4) (2)
Work with other energy and environmental regulatory entities, such as the California Air Resources Board, California Public Utilities Commission, Oversight Board, and governing boards for the Independent System Operator and Power Exchange, to clarify respective roles and responsibilities.


Goal VI(5)

The Energy Commission's Strategic Plan is implemented effectively and kept current.

Strategy VI(5) (1)
Develop an implementation plan, outcomes and workplans to implement the Strategic Plan.

Strategy VI(5) (2)
Monitor, evaluate progress and take appropriate action as the Strategic Plan is implemented and develop specific performance measures to assess progress in meeting goals. Update the plan as necessary.

Strategy VI(5) (3)
Give program and funding priority to those efforts and activities that most effectively further the goals of the Strategic Plan.



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PERFORMANCE MEASURES

Performance Measures provide a basis for assessing the successful achievement of our mission and goals. These performance measures reflect the effort to quantify the most important results of our work. They indicate accomplishment, efficiency, quality and final outcomes.

An important component of the implementation and management of the Strategic Plan is the monitoring and reporting of progress in achieving the Energy Commission's strategic goals. One part of monitoring and reporting will be simple reporting of workplan milestone achievements and the equally simple, but critically important, act of listening carefully to the Energy Commission's clients. The latter reflects a commitment to continue and expand dialogue with stakeholders and users of the Energy Commission's products and services.

The measures of outcome are the most valuable, yet are often challenging to define. As the Department of Finance Strategic Planning Guidelines states: "Outcome measures are indicators of the actual impact or effect upon a stated condition or problem. Although outcome measures are generally preferable to efficiency or output measures, since they are most relevant to whether intended public policy goals are met, they sometimes suffer from a lack of proximate linkage to the responsibilities of the administering department."

The Guidelines recommend one to four measures per goal. The following approaches represent a step toward finding an appropriate linkage between measures of change in the state's energy systems and the accomplishment of the Energy Commission's goals.


Policy, Information, Program and Regulatory Goals

To the extent possible, performance will be measured in savings to California energy customers as a result of the implementation of Energy Commission policies and programs. Calculation of the savings will be documented and follow understandable and reasonable methodologies. It will also reflect an appropriate adjustment for the effects of other factors influencing energy costs. The overall benefit of these savings to Californians will be shown by extending the calculation to the resulting economic activity and tax revenue generated. The Energy Commission intends to indicate performance measures for the goals in the implementation and monitoring plans.


The Energy Commission's Management Goals

Performance will be measured through monitoring indicators of efficiency such as processing time of contracts and administrative actions, and by documenting the accomplishment of specific improvements in the Energy Commission's organization, management processes and use of information technology. In addition, passage of legislation to update the Energy Commission's statutory mandates will be a key indicator of performance.



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